Digital literacy vs. Computer literacy: Students need to develop both

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Computer literacy training: many teachers, and adults, assume this to be a non-critical issue – haven’t students these days more or less grown up in front of screens, and behind computers? In my last post (/computer-literacy-the-invisible-skills-gap/) we explored surprising findings that many recent high school graduates (and by definition digital natives) arrive in the workplace or college, without sufficient computer skills.

Today we will further examine the whys and hows of this strange aberration.

Students are bad at Google search

It is a common complaint that students perhaps over-rely on Google, and are not familiar with, or used to using, alternative search engines and databases. However, the ERIAL project — a two-year anthropological study — discovered that students also fail at using Google. The problem is that most students do not completely understand how Google works, or the nature of the algorithms at work.

A presentation paper Search Magic: Discovering How Undergraduates Find Information by Andrew Asher (PhD) is seminal reading in this regard: Asher says, “By shaping the processes through which information is found, and by extension, becomes known, search algorithms perform an epistemological function. By structuring the discovery of information, search algorithms express a form of Foucaultian disciplinary power that provides the scaffolding for how students complete their academic work and profoundly structures the way students acquire knowledge.”

Dr. Asher’s research and findings I feel merit far deeper thought about how algorithms dictate what we learn. ISTE’s standards for students include “Knowledge Constructor: Students critically curate a variety of resources using digital tools to construct knowledge, produce creative artifacts and make meaningful learning experiences for themselves and others.” The question research such as ERIAL is asking is: are the tools of that curatorship trustworthy replacements for real-life librarians? Is there not a point at which we enter a Schroedinger’s cat scenario – where the student’s presence within the search algorithms’ calculation, affects the results?

Leaving the metaphysics there for a moment, there are a number of useful lesson plans to engage in a K12 setting that should not be overlooked. Naturally many of these lessons do indeed fall under the broad term of digital literacy, yet in my view are pragmatic and mechanistic enough to be considered computer literacy. I welcome debate around my splitting hairs in the comments.

Basic software functionality: Not so great

In 2012, Change the Equation and The Organization for Economic Co-operation and Development conducted a global research project the 2012 Program for the International Assessment of Adult Competencies which tested three things: literacy, numeracy and “problem solving within a technology-rich environment” among adults.

The raw data for US millennials (age 16 – 24 in 2012) in the third skill test (pg 268) makes for interesting reading. The study rated successfully completing certain computer tasks using four proficiency levels: -1, 1, 2 and 3. The percentage results are discussed below. 

Not only do 19% of millennials demonstrate “Below Level 1” skills in this area, but that group can also expect a direct correlation between their lack of skills and workplace opportunities. Linda Rosen, CEO of Change the Equation commented, “The person at the lowest skill level earns 40 percent less than the person at the highest skill level, when you hold other characteristic constant. Technology skills separate the crowd.” The bottom line is that 58% of millennials have failed to master tech skills that help increase workplace productivity.

Closing thoughts

Today’s post is more illustrative than comprehensive, as I could conceivably spend the next month of posts exploring this interesting edtech blind spot – but I feel sure that in these two short posts we have uncovered enough food for thought to encourage a more circumspect approach to digital literacy. While the ability to consider information through a critical eye is no doubt an essential component of survival in this information drenched age, we cannot lose sight of the cohort of students that are passing through our digital literacy classes without also assimilating basic computer skills.

By Susannah Holz

Susannah has years of writing experience. She would have liked to be forever a student, but life had other things in mind.

This article is reprinted with permission from the NEO LMS Blog. NEO is the learning management system used by the Inclusive Higher Education Certificate Program to create curriculafor students with learning, intellectual, and developmental disabilities using Universal Design for Learning guidelines.

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